Innovative SaaS Solutions for Health & Human Services in Melville, New York
eVero Corporation empowers the health and human services community through specialized technology solutions that optimize care delivery and management. With over 20 years of excellence in the field, eVero has established itself as a trusted partner for provider agencies, caregivers, and individuals with intellectual and developmental disabilities (I/DD). Their proprietary SaaS platform creates a connected ecosystem that enhances transparency, productivity, and compliance while simplifying workflows for all stakeholders in the care continuum.
eVero’s approach centers on three key pillars: empowering users through intuitive technology, creating easy-to-use solutions that simplify complex processes, and continuously evolving their offerings to meet changing regulations and client needs. This philosophy has resulted in an impressive 99% client retention rate and has positioned eVero as the platform of choice for managing 80% of New York’s self-direction budgets.
The company’s commitment to excellence extends beyond software development, with half of their workforce dedicated to technical innovation. Their reputation for responsive customer support and deep industry expertise is evidenced by their exceptional Net Promoter Score of 59—significantly higher than industry averages. Clients consistently praise eVero’s collaborative approach, regulatory knowledge, and ability to create thoughtful solutions that solve real-world challenges in the human services sector.
Business Details
| Information | Details |
|---|---|
| Legal Name | eVero Corporation |
| Street Address | 48 S Service Rd, Suite 300 |
| City | Melville |
| State/Province | New York |
| ZIP/Postal Code | 11747 |
| Country | United States |
| Plus Code | QHM4+JJ Melville, New York |
| LatID | 40.783840, -73.443634 |
| Phone Numbers | +1 516-747-4200 |
| Website | https://www.evero.com |
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| Social Media Profile 5 | YouTube |
Primary Services
Electronic Health Records (EHR)
eVero offers a 100% paperless EHR solution specifically designed for the I/DD community. Their modular, customizable packages fit unique agency needs, featuring a powerful workflow engine that enhances care service delivery and ensures regulatory compliance.
Self-Direction Services (SDS)
The platform excels in managing every facet of self-direction programs through one powerful system. Custom-built to be EVV compliant, eVero provides comprehensive tools for budget management, documentation, and process automation that supports both agencies and individuals.
Electronic Visit Verification (EVV)
Built in compliance with the 21st Century Cures Act EVV Mandate, eVero’s solution enables agencies to electronically document and verify care services with ease, ensuring regulatory compliance while reducing administrative burden.
Billing & Revenue Cycle Management
eVero’s comprehensive billing solution gives users full control of Medicaid, State-Paid, Self-Paid, and MCO billing processes, helping agencies submit claims faster, realize revenue sooner, and manage all aspects of billing in one place.
Electronic Medication Administration Record (eMAR)
The recently launched eMAR module delivers detailed oversight, enhanced compliance, and real-time insights for medication management, ensuring the right medication is delivered to the right individual at the right time.
Crisis Response & Support
eVero provides specialized tools to develop and document unique, customized person-centered interventions that support individuals with complex mental health and behavioral needs, promoting evidence-informed decision making.
Service Coverage Area
- Long Island, New York
- New York Metropolitan Area
- New York State
- Nationwide accessibility through cloud-based SaaS platform
- Remote implementation and support capabilities
Business Reviews
eVero Corporation maintains an impressive Net Promoter Score of 59, well above the industry averages for SaaS companies (36) and IT/software companies (45). Client testimonials consistently highlight several strengths that set eVero apart in the marketplace.
Clients particularly value eVero’s responsiveness to their needs, with many noting how seriously the company takes user feedback when developing new features. The platform’s user-friendly interface receives frequent praise, with users appreciating consistent outcomes and valuable resources that enhance their operations.
Agencies working with self-directed services especially appreciate eVero’s expertise in managing the complex requirements of this care model. As one client stated, “eVero is incredible at managing all the complicated pieces of Self-Direction.” Their direct knowledge of service delivery systems and regulatory requirements is considered “a huge plus” by partner organizations.
The collaborative approach to problem-solving and customer support is another consistently praised aspect, with clients noting that eVero “works side by side with their providers” and provides “personal attention” that has been “tremendous” in ensuring successful implementation and ongoing operations.
